Question 1

Service design generally differs from product design in which of the following ways?

Accepted Answer

A)  Service design tends to focus on tangible factors more so than products.
B)  There is less latitude in detecting and correcting errors prior to delivery for services.
C)  Choice of location is less important for services.
D)  Services typically have higher barriers to entry than products.
E)  Image is more important in product design than service design.F) A) and C)
G) C) and E)

Question 2

What does the product design process not usually involve?

Accepted Answer

A)  Building a business case.
B)  Building product prototypes,testing and redesigning if necessary.
C)  Testing and validation
D)  Designing for mass-customization.
E)  Translating the "voice of the customer" into technical product specifications.F) A) and B)
G) C) and D)

Question 3

Which of the following is not a benefit of component commonality?

Accepted Answer

A)  It increases product reliability.
B)  It provides savings in design time.
C)  It provides savings in training time for technicians.
D)  It provides savings based on bulk buying from suppliers
E)  It reduces the inventory that dealers must carry.F) B) and D)
G) A) and B)

Exam 4: Product Design

What does the product design process not usually involve?

Correct Answer
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Which of the following is not a benefit of component commonality?

Correct Answer
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Service design generally differs from product design in which of the following ways?

Correct Answer
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Exam 4: Product Design

What does the product design process not usually involve?

Correct AnswerverifiedShow Answer

Which of the following is not a benefit of component commonality?

Correct AnswerverifiedShow Answer

Service design generally differs from product design in which of the following ways?

Correct AnswerverifiedShow Answer

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified