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Under an agency shop agreement,only union members are represented at the bargaining table.

A) True
B) False

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___________ are workers a company hires to replace workers who are out on strike.


A) Yellow dogs
B) Convergent workers
C) Structural replacements
D) Strikebreakers

E) A) and D)
F) B) and C)

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The _____________ outlawed the use of yellow-dog contracts and prohibited courts from issuing injunctions against nonviolent union activities.


A) Landrum-Griffin Act
B) Fair Labor Standards Act
C) Wagner Act
D) Norris-LaGuardia Act

E) A) and C)
F) B) and D)

Correct Answer

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Antonio received specific training to become an electrician.He belongs to a union with other skilled electricians.Antonio belongs to an) :


A) industrial union.
B) craft union.
C) open union.
D) company union.

E) A) and B)
F) B) and C)

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Strikes have been an effective way of settling labor disputes without violence and bitterness.

A) True
B) False

Correct Answer

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Tom Dash works as a researcher studying the effects of alcohol and drug abuse at a large research university on the east coast.The alcohol center's mission statement reads,"Our mission is to conduct,coordinate,and promote basic and clinical research on the causes,prevention,and treatment of alcoholism and alcoholic disease." Looking forward,which of the following statements are you likely to agree with?


A) Tom's work,although impressive will not have any short-term or long-term effect on the cost of labor in the U.S.
B) The U.S.has seen significant declines in alcohol and drug related issues in the work place.Tom would better serve the business world by working on AIDS related diseases.
C) Illegal drug use is more of a problem than alcohol in terms of the number of work-related accidents that these problems cause.Tom should know,though that the baby boomers are the major drug users,and they are retiring.
D) Tom Dash's work is greatly needed by business and industry.Alcohol and drug use continue to be on the rise and present serious work related costs to businesses across almost all industries.

E) B) and C)
F) A) and D)

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In the early years,there were power struggles among the larger national unions.Leaders recognized that there was power in numbers.After the passage of the Taft-Hartley Act in 1947,


A) the CIO defeated the AFL.
B) the "Change to Win" campaign emerged.
C) the AFL and CIO merged.
D) the unions collapsed for several years.

E) B) and D)
F) B) and C)

Correct Answer

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In 2011,public employees who worked for the state of Wisconsin were overruled by a vote in the state senate which disallowed these employees or their union representatives to negotiate with other decision makers on issues which affected their labor contracts.The new law directly affected their ______ rights.


A) collective bargaining
B) process negotiation
C) collective insurance
D) individual taxpayer

E) All of the above
F) B) and C)

Correct Answer

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The number of households that face the burden of caring for one or more elderly parents has increased significantly over the past decade.

A) True
B) False

Correct Answer

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Today labor unions have seen a revitalization of support and union membership has increased significantly.

A) True
B) False

Correct Answer

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At the Grenchit Corporation the union and management have not been able to reach a mutually satisfactory agreement on a grievance.The two sides have agreed to bring in an) _________ who will examine the evidence and arguments on both sides and issue a binding decision.


A) mediator
B) arbitrator
C) fact finder
D) union steward

E) C) and D)
F) B) and C)

Correct Answer

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Rose is a human resources manager for a rapidly growing corporation.The firm recently hired one hundred new workers,ten of whom were involved in workplace accidents soon after they were hired.It was determined that alcohol usage was the cause of these accidents.Top management has asked Rose to do a better job in screening potential workers for alcohol abuse to avoid this in the future.Rose should point out that in fact the ten percent of the recent-hires with alcohol issues is actually much lower than the overall percentage of employees with alcohol issues that are involved in industrial injuries and fatalities in the U.S.

A) True
B) False

Correct Answer

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Samuel Gompers believed that ___________ was the key to attaining a fairer share of the economic pie for American workers.


A) collective bargaining
B) political power
C) obtaining free trade agreements with other nations
D) organizing workers into industrial unions

E) All of the above
F) A) and B)

Correct Answer

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As reported in the New York Times in November,2008,Ron Gettelfinger,President of the U. A.W.United Auto Workers Union) testified with auto executives in front of the U.S.Congress,saying,"The U.A.W.can't be the low-hanging fruit...While we're at the table,we're asking that others come in and sacrifice as well." Mr.Gettelfinger was referring to the several ___________ that the autoworkers' union had agreed to over the past few years in order to save jobs and particularly keep retirement benefits intact.


A) primary boycotts
B) givebacks
C) herding tactics
D) legal mandates

E) A) and C)
F) C) and D)

Correct Answer

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In the next few years,unions are likely to find that they must adopt a tough,confrontational approach in order to get what they want from management.

A) True
B) False

Correct Answer

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An) ___________ is a union official who works permanently in an organization and represents employee interests on a daily basis.


A) arbitrator
B) shop steward
C) mediator
D) president

E) All of the above
F) B) and D)

Correct Answer

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__________ are workplaces with undesirable,and often unsafe and oppressive working conditions.


A) Treadmills
B) Flopshops
C) Steamshops
D) Sweatshops

E) A) and B)
F) None of the above

Correct Answer

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Exceptional Enterprises launched a program to evaluate the relative levels of skills,education,and training needed to perform various jobs.Based on the results of this evaluation,the firm intends to adjust pay scales so that jobs requiring similar levels of skills,abilities,and education will receive similar pay.Exceptional Enterprises' program is an attempt to deal with the issue of:


A) comparable worth.
B) affirmative action.
C) reverse discrimination.
D) equal employment opportunities.

E) B) and C)
F) All of the above

Correct Answer

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The NLRB oversees the decertification of unions.An employer the company owners)can petition and seek the signatures of 30% of the employees in order to decertify the union - in other words,officially,the union could no longer represent the employees in any bargaining negotiations.

A) True
B) False

Correct Answer

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An) ___________ occurs when management temporarily closes a business to deny employment to workers.


A) lockout
B) secondary boycott
C) involuntary strike
D) employment injunction

E) B) and C)
F) A) and B)

Correct Answer

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