Question 1

Nikki appears to be working but is frequently distracted by random thoughts or concerns she has about her personal life.Nikki is experiencing:

Accepted Answer

A)  moonlighting
B)  cyberloafing
C)  socializing
D)  tardiness
E)  daydreamingF) A) and C)
G) A) and D)

Question 2

Employees who have direct linkages with "leavers" will themselves become more likely to leave.This is the _______ model.

Accepted Answer

A)  social influence
B)  embeddedness
C)  erosion
D)  decay
E)  isolationF) None of the above
G) A) and D)

Question 3

According to the textbook,a study compared the impact of a variety of human resources management practices on voluntary turnover and found that two of the most significant predictors were:

Accepted Answer

A)  average pay level and quality of the benefits package
B)  job security and pay level
C)  more vacation and developmental opportunities
D)  developmental opportunities and better benefits
E)  job security and better benefitsF) B) and C)
G) A) and E)

Question 4

You have just gotten married,purchased a home,and a new convertible,all of which makes it difficult to think about changing jobs.You don't like your job,but the feeling that you need to stay at your company refers to:

Accepted Answer

A)  continuance commitment
B)  affective commitment
C)  ethical commitment
D)  normative commitment
E)  social influenceF) A) and C)
G) A) and D)

Question 5

An employee will likely respond to negative events with _____ because they possess the desire to remain a member of the organization.

Accepted Answer

A)  loyalty
B)  exit
C)  neglect
D)  voice
E)  influenceF) B) and C)
G) C) and D)

Question 6

The set of actions that employees perform to avoid the work situation that may eventually culminate in quitting the organization refers to:

Accepted Answer

A)  productivity behaviours
B)  commitment behaviours
C)  performance behaviours
D)  withdrawal behaviours
E)  citizenship behavioursF) A) and B)
G) A) and C)

Question 7

Ashton's reaction can be described as which of these?

Accepted Answer

A)  voice
B)  neglect
C)  loyalty
D)  exit
E)  noiseF) A) and B)
G) A) and E)

Question 8

Which of the following forms of comfort relates significantly to affective commitment?

Accepted Answer

A)  work,cultural,and familial
B)  work,needs,and interaction
C)  familial,cultural,and interaction
D)  work,cultural,and interaction
E)  mental,physical,and emotionalF) A) and B)
G) B) and D)

Question 9

Involuntary turnover occurs when employees are fired by the organization for some reason.

Accepted Answer

A) True 
 B)False

Question 10

An employees' desire to remain a member of their organization is referred to as:

Accepted Answer

A)  productivity
B)  job performance
C)  job satisfaction
D)  organizational commitment
E)  organizational cultureF) A) and D)
G) B) and E)

Question 11

A passive,destructive response in which interest and effort in the job declines is referred to as:

Accepted Answer

A)  neglect.
B)  exit.
C)  voice.
D)  loyalty.
E)  influence.F) B) and C)
G) A) and B)

Question 12

A passive,constructive response that maintains public support for the situation while the individual privately hopes for improvement is referred to as:

Accepted Answer

A)  voice.
B)  exit.
C)  neglect.
D)  loyalty.
E)  ignorance.F) A) and B)
G) D) and E)

Question 13

The erosion model suggests that employees who have direct linkages with "leavers" will themselves become more likely to leave.

Accepted Answer

A) True 
 B)False

Question 14

Sally likes Fitness Central,her new employer.She identifies with Fitness Central,has accepted Fitness Central's goals and values,and is more willing to exert extra effort on behalf of Fitness Central.Sally is experiencing _______ commitment.

Accepted Answer

A)  normative
B)  continuance
C)  comprehensive
D)  affective
E)  skill-basedF) A) and D)
G) A) and C)

Question 15

Staying at a company because you want to reflects _______ commitment,whereas staying because you need to reflects _______ commitment.

Accepted Answer

A)  continuance;affective
B)  affective;continuance
C)  continuance;normative
D)  normative;continuance
E)  normative;affectiveF) A) and B)
G) A) and E)

Question 16

Describe the different types and forms of withdrawal.Provide an example of each.

Accepted Answer

Withdrawal comes in two forms:...

Question 17

If an employer provides training and development opportunities,this should improve normative commitment.

Accepted Answer

A) True 
 B)False

Question 18

The primary response to negative events at work that is a passive,negative response in which interest and effort in the job declines is termed exit.

Accepted Answer

A) True 
 B)False

Question 19

When Nathanial uses the Internet to check his personal email and sends instant messages to his friends during work hours,he is guilty of:

Accepted Answer

A)  moonlighting
B)  cyberloafing
C)  abandoning
D)  social loafing
E)  daydreamingF) B) and D)
G) B) and C)

Question 20

Organizational commitment should decrease the likelihood that an individual will respond to a negative work event with which of the following?

Accepted Answer

A)  Loyalty and citizenship
B)  Exit and performance
C)  Neglect and exit
D)  Performance and citizenship
E)  Productivity and efficiencyF) None of the above
G) B) and D)

Exam 3: Organizational Commitment

Staying at a company because you want to reflects _______ commitment,whereas staying because you need to reflects _______ commitment.

Correct AnswerverifiedShow Answer

Which of the following forms of comfort relates significantly to affective commitment?

Correct AnswerverifiedShow Answer

Describe the different types and forms of withdrawal.Provide an example of each.

Correct AnswerverifiedWithdrawal comes in two forms:...View AnswerShow Answer

If an employer provides training and development opportunities,this should improve normative commitment.

Correct AnswerverifiedShow Answer

A passive,destructive response in which interest and effort in the job declines is referred to as:

Correct AnswerverifiedShow Answer

Employees who have direct linkages with "leavers" will themselves become more likely to leave.This is the _______ model.

Correct AnswerverifiedShow Answer

The set of actions that employees perform to avoid the work situation that may eventually culminate in quitting the organization refers to:

Correct AnswerverifiedShow Answer

Involuntary turnover occurs when employees are fired by the organization for some reason.

Correct AnswerverifiedShow Answer

You have just gotten married,purchased a home,and a new convertible,all of which makes it difficult to think about changing jobs.You don't like your job,but the feeling that you need to stay at your company refers to:

Correct AnswerverifiedShow Answer

Organizational commitment should decrease the likelihood that an individual will respond to a negative work event with which of the following?

Correct AnswerverifiedShow Answer

According to the textbook,a study compared the impact of a variety of human resources management practices on voluntary turnover and found that two of the most significant predictors were:

Correct AnswerverifiedShow Answer

The erosion model suggests that employees who have direct linkages with "leavers" will themselves become more likely to leave.

Correct AnswerverifiedShow Answer

An employee will likely respond to negative events with _____ because they possess the desire to remain a member of the organization.

Correct AnswerverifiedShow Answer

Ashton's reaction can be described as which of these?

Correct AnswerverifiedShow Answer

Nikki appears to be working but is frequently distracted by random thoughts or concerns she has about her personal life.Nikki is experiencing:

Correct AnswerverifiedShow Answer

A passive,constructive response that maintains public support for the situation while the individual privately hopes for improvement is referred to as:

Correct AnswerverifiedShow Answer

The primary response to negative events at work that is a passive,negative response in which interest and effort in the job declines is termed exit.

Correct AnswerverifiedShow Answer

An employees' desire to remain a member of their organization is referred to as:

Correct AnswerverifiedShow Answer

Sally likes Fitness Central,her new employer.She identifies with Fitness Central,has accepted Fitness Central's goals and values,and is more willing to exert extra effort on behalf of Fitness Central.Sally is experiencing _______ commitment.

Correct AnswerverifiedShow Answer

When Nathanial uses the Internet to check his personal email and sends instant messages to his friends during work hours,he is guilty of:

Correct AnswerverifiedShow Answer

Staying at a company because you want to reflects _ commitment,whereas staying because you need to reflects _ commitment.

Correct Answer
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Withdrawal comes in two forms:...
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