Question 1

What are the five key elements of a learning organization? What is the value of a learning organization in today's global marketplace?

Accepted Answer

The key elements of a learning organizat...

Question 2

Coercive power

Accepted Answer

A)   is the power exercised by use of fear of punishment for errors of omission or commission by employees.
B)   is the power of persuasion exercised by a charismatic leader to get compliance from reluctant subordinates.
C)   arises from a manager's access, control, and distribution of information that is not freely available to everyone in an organization.
D)   is the ability of the leader or manager to confer rewards for positive behaviours or outcomes.E) A) and D)
F) None of the above

Question 3

Leaders play an important role in sustaining an organization's culture, but they are powerless to change it.

Accepted Answer

A) True 
 B)False

Question 4

Which of the following does not explain why organizations are prone to inertia and slow to change?

Accepted Answer

A)   Personal time constraints
B)   Political barriers
C)   Vested interests in the status quo
D)   Organizational investmentsE) A) and C)
F) C) and D)

Question 5

Expert power

Accepted Answer

A)   is derived from organizationally conferred decision-making authority.
B)   arises from a manager's access, control, and distribution of information that is not freely available to everyone in an organization.
C)   is derived from referent power.
D)   is derived from the leader's capability and knowledge in a particular field.E) A) and B)
F) C) and D)

Question 6

A leader's role in developing a strategic vision includes the following attributes except

Accepted Answer

A)   a clear future direction.
B)   a framework for their organization's mission and goals.
C)   enhanced employee communication and commitment.
D)   power in overcoming resistance to changeE) A) and D)
F) None of the above

Question 7

An integrity-based approach to corporate social responsibility is primarily lawyer-driven with the intent of preventing criminal misconduct.

Accepted Answer

A) True 
 B)False

Question 8

Which of the following is not a characteristic of a successful learning organization?

Accepted Answer

A)   They create a proactive, creative approach to the unknown.
B)   They actively solicit the involvement of employees at all levels.
C)   They regularly engage in activities to reinforce the status quo.
D)   They enable everyone to use their intelligence and apply their imagination.E) A) and B)
F) A) and C)

Question 9

Proactive measures to prevent organizational ethics problems include all of the following except

Accepted Answer

A)   instituting a reward system which considers outcomes as its primary criterion.
B)   using leaders as role models of ethical behaviour.
C)   issuing statements describing the organization's commitment to certain standards of behaviour.
D)   using the organization's information systems as a control system.E) A) and B)
F) B) and D)

Question 10

Which is not an example of internal benchmarking at Whole Foods

Accepted Answer

A)   is used by teams to compete against other teams in their stores.
B)   is used by teams which compete against their own goals for sales, growth, and productivity.
C)   is used by teams to compete against similar teams at different stores and regions.
D)   is used by teams to compete for positive customer feedback.E) A) and C)
F) B) and C)

Question 11

A useful technique that can be used for gathering external information is known as

Accepted Answer

A)   in-sourcing.
B)   outsourcing.
C)   benchmarking.
D)   invoicing.E) A) and D)
F) A) and C)

Question 12

All of the following are guidelines an organization can use to promote the challenging of the status quo except

Accepted Answer

A)   establishing a "culture of dissent."
B)   forcefully creating a sense of urgency.
C)   fostering a culture that encourages risk taking.
D)   creating a result-based reward system.E) A) and B)
F) All of the above

Question 13

All of the following constitute organizational bases of a leader's power except

Accepted Answer

A)   legitimate power.
B)   reward power.
C)   referent power.
D)   coercive power.E) None of the above
F) B) and C)

Question 14

Discuss why corporate social responsibility ought to influence managerial thinking and strategic decision making.

Accepted Answer

Firms that aspire to become ethical and ...

Question 15

Emotional Intelligence (EI) is generally a better predictor of life success than intelligence quotient (IQ).

Accepted Answer

A) True 
 B)False

Question 16

Business ethics is the application of ethical standards to commercial enterprise.

Accepted Answer

A) True 
 B)False

Question 17

Empathy, one of the components of emotional intelligence (EI), refers to one's proficiency in managing relationships and building networks.

Accepted Answer

A) True 
 B)False

Question 18

Complete the following sentence: "Before there can be meaningful participation, people must share ___________________ about where we are trying to go."

Accepted Answer

A)   a certain perspective
B)   certain values and pictures
C)   common goals
D)   goals and required pre-conditionsE) All of the above
F) A) and C) B

Question 19

How can developing and maintaining a high ethical standard benefit an organization? Give examples and describe the effects the examples have had on the organization and/or its stakeholders.

Accepted Answer

There are many potential benefits for an ethical organization, but they are often indirect. Research has found somewhat inconsistent results concerning the overall relationship between ethical performance and measures of financial performance. However, positive relationships have generally been found between ethical performance and strong organizational culture, increased employee efforts, lower turnover, higher organizational commitment, and enhanced social responsibility. Examples will vary.

Question 20

What is the leader's role in establishing an ethical organization?

Accepted Answer

The ethical orientation of a leader is a key factor in promoting ethical behaviour. Ethical leaders must take personal, moral responsibility for their actions and decision making. Leaders who exhibit high ethical standards become role models for others and raise an organization's overall level of ethical behaviour. Ethical behaviour must start with the leader before the employees can be expected to perform accordingly.

Exam 11: Strategic Leadership: Creating a Learning Organization and an Ethical Organization

What are the five key elements of a learning organization? What is the value of a learning organization in today's global marketplace?

Correct Answer
verified
The key elements of a learning organizat...
View Answer

Coercive power

Correct Answer
verified

Leaders play an important role in sustaining an organization's culture, but they are powerless to change it.

Correct Answer
verified

Which of the following does not explain why organizations are prone to inertia and slow to change?

Correct Answer
verified

Expert power

Correct Answer
verified

A leader's role in developing a strategic vision includes the following attributes except

Correct Answer
verified

An integrity-based approach to corporate social responsibility is primarily lawyer-driven with the intent of preventing criminal misconduct.

Correct Answer
verified

Which of the following is not a characteristic of a successful learning organization?

Correct Answer
verified

Proactive measures to prevent organizational ethics problems include all of the following except

Correct Answer
verified

Which is not an example of internal benchmarking at Whole Foods

Correct Answer
verified

A useful technique that can be used for gathering external information is known as

Correct Answer
verified

All of the following are guidelines an organization can use to promote the challenging of the status quo except

Correct Answer
verified

All of the following constitute organizational bases of a leader's power except

Correct Answer
verified

Discuss why corporate social responsibility ought to influence managerial thinking and strategic decision making.

Correct Answer
verified
Firms that aspire to become ethical and ...
View Answer

Emotional Intelligence (EI) is generally a better predictor of life success than intelligence quotient (IQ).

Correct Answer
verified

Business ethics is the application of ethical standards to commercial enterprise.

Correct Answer
verified

Empathy, one of the components of emotional intelligence (EI), refers to one's proficiency in managing relationships and building networks.

Correct Answer
verified

Complete the following sentence: "Before there can be meaningful participation, people must share ___________________ about where we are trying to go."

Correct Answer
verified
B

How can developing and maintaining a high ethical standard benefit an organization? Give examples and describe the effects the examples have had on the organization and/or its stakeholders.

What is the leader's role in establishing an ethical organization?

Exam 11: Strategic Leadership: Creating a Learning Organization and an Ethical Organization

What are the five key elements of a learning organization? What is the value of a learning organization in today's global marketplace?

Correct AnswerverifiedThe key elements of a learning organizat...View AnswerShow Answer

Coercive power

Correct AnswerverifiedShow Answer

Leaders play an important role in sustaining an organization's culture, but they are powerless to change it.

Correct AnswerverifiedShow Answer

Which of the following does not explain why organizations are prone to inertia and slow to change?

Correct AnswerverifiedShow Answer

Expert power

Correct AnswerverifiedShow Answer

A leader's role in developing a strategic vision includes the following attributes except

Correct AnswerverifiedShow Answer

An integrity-based approach to corporate social responsibility is primarily lawyer-driven with the intent of preventing criminal misconduct.

Correct AnswerverifiedShow Answer

Which of the following is not a characteristic of a successful learning organization?

Correct AnswerverifiedShow Answer

Proactive measures to prevent organizational ethics problems include all of the following except

Correct AnswerverifiedShow Answer

Which is not an example of internal benchmarking at Whole Foods

Correct AnswerverifiedShow Answer

A useful technique that can be used for gathering external information is known as

Correct AnswerverifiedShow Answer

All of the following are guidelines an organization can use to promote the challenging of the status quo except

Correct AnswerverifiedShow Answer

All of the following constitute organizational bases of a leader's power except

Correct AnswerverifiedShow Answer

Discuss why corporate social responsibility ought to influence managerial thinking and strategic decision making.

Correct AnswerverifiedFirms that aspire to become ethical and ...View AnswerShow Answer

Emotional Intelligence (EI) is generally a better predictor of life success than intelligence quotient (IQ).

Correct AnswerverifiedShow Answer

Business ethics is the application of ethical standards to commercial enterprise.

Correct AnswerverifiedShow Answer

Empathy, one of the components of emotional intelligence (EI), refers to one's proficiency in managing relationships and building networks.

Correct AnswerverifiedShow Answer

Complete the following sentence: "Before there can be meaningful participation, people must share ___________________ about where we are trying to go."

Correct AnswerverifiedB

How can developing and maintaining a high ethical standard benefit an organization? Give examples and describe the effects the examples have had on the organization and/or its stakeholders.

What is the leader's role in establishing an ethical organization?

Correct Answer
verified
The key elements of a learning organizat...
View Answer

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Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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Firms that aspire to become ethical and ...
View Answer

Correct Answer
verified

Correct Answer
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Correct Answer
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Correct Answer
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B