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Many effective leaders share particular ___________ traits, which are characteristics of their personality and ways of relating to others.


A) physical
B) psychosocial
C) physiological
D) cultural

E) All of the above
F) B) and C)

Correct Answer

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Which of the following is NOT a common way for a group to make decisions?


A) Conflict resolution
B) Nominal group technique
C) Brainstorming
D) Ideawriting

E) A) and B)
F) A) and C)

Correct Answer

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Proactive, an acne treatment, has been endorsed by many celebrity spokespeople, including Jessica Simpson, Lindsay Lohan, and Sean "P-Diddy" Combs. Proactive is hoping to sell more of its products because it believes these and other celebrities have __________ power that will influence consumers to want to be like them.


A) expert
B) referent
C) reward
D) legitimate

E) B) and C)
F) All of the above

Correct Answer

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The major advantage of _______________ over brainstorming is that it can encourage participation from members who might be uncomfortable contributing their ideas aloud.


A) ideawriting
B) nominal group technique
C) consensus
D) brainstorming

E) A) and C)
F) B) and C)

Correct Answer

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Although Anna is shy and reserved in her study groups, she applies to be a study group leader at her college student instruction center. She feels she would be very helpful to others in her major of mathematics, and could lead students to success in a challenging subject area. The other applicant for the job, Olena, is more assertive and outgoing. Although Olena is not as strong in math, she ends up getting the position. It is likely that Anna's ____________ made her appear to be a less effective leader to the student instruction center.


A) communication apprehension
B) extroversion
C) introversion
D) personality

E) A) and B)
F) A) and C)

Correct Answer

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C

Twenty-nine of the 44 U.S. presidents have been taller than the average U.S. adult man, and since 1990, the taller candidate for president has won the popular vote 66 percent of the time. This could be related to our perception of which physical trait contributing toward a more effective leader?


A) Ethnicity
B) Sex
C) Height
D) Physical appearance

E) A) and B)
F) None of the above

Correct Answer

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Which of the following is NOT a physical trait that tends to influence 1) who is likely to become a leader and 2) how effective that leader is perceived to be?


A) Sex
B) Height
C) Physical appearance
D) Education

E) All of the above
F) B) and D)

Correct Answer

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In his hospitality and tourism course, Henry and his study group are charged with doing an ad campaign on a destination of their choosing. Henry suggests they think about somewhere cold, as he is sure the rest of the groups will choose tropical locations. Hannah, another group member, is reminded of Canada's HΓ΄tel de Glace, a hotel made entirely of ice and snow. The group loves the creative and unusual idea that came from ______________ during brainstorming.


A) piggybacking
B) encouraging creativity
C) focusing on quantity
D) not criticizing

E) A) and B)
F) None of the above

Correct Answer

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_________ power stems from having proficiency in a particular area.


A) Coercive
B) Legitimate
C) Expert
D) Referent

E) B) and C)
F) A) and D)

Correct Answer

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Which of the following encourages members to generate and evaluate ideas in writing while working independently?


A) Nominal group technique
B) Brainstorming
C) Consensus
D) Ideawriting

E) A) and B)
F) B) and D)

Correct Answer

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If a leader takes charge of a group and controls how each meeting progresses and how each decision is made, that leader is


A) controlling.
B) democratic.
C) laissez-faire.
D) autocratic.

E) A) and B)
F) B) and D)

Correct Answer

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______________ gives one the ability to influence or control people or events.


A) Power
B) Authority
C) Command
D) Dominance

E) A) and D)
F) B) and C)

Correct Answer

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Which of the following allows group members to offer any ideas they wish and to create a list of all the proposed ideas before any of the ideas are debated?


A) Ideawriting
B) Nominal group technique
C) Creating
D) Brainstorming

E) None of the above
F) All of the above

Correct Answer

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Which leadership approach is likely to backfire when group members lack the skills or training to work autonomously?


A) Consensus
B) Democratic
C) Laissez-faire
D) Autocratic

E) B) and C)
F) All of the above

Correct Answer

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When working in groups, Lani is very concerned with reaching consensus and she always values what is best for the group over what she personally wants. Which cultural influence is at work when Lani is in a group?


A) Individualism affects decision-making
B) Power distance affects decision-making
C) Time orientation affects decision-making
D) Context affects decision-making

E) None of the above
F) A) and B)

Correct Answer

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the power of attraction-the idea that we tend to comply with requests made by people we like, admire, or find attractive in some way-is also called _________ power.


A) coercive
B) referent
C) expert
D) legitimate

E) All of the above
F) C) and D)

Correct Answer

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B

Leadership is inherently social, so ________ tend to excel at leadership because they are friendly, assertive, and outgoing with others.


A) introverts
B) extroverts
C) loud people
D) high self-monitors

E) All of the above
F) B) and C)

Correct Answer

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On the reality television show Survivor, contestant Russell Hantz made the comment, "I don't know, this might be the worst group in history and I might be the best. I'm gonna have them under control, all like zombies walking around". Hantz seems to be planning on ____________ to help him get ahead in the game.


A) conformity
B) obedience
C) conflict
D) groupthink

E) B) and C)
F) A) and B)

Correct Answer

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Studies have shown that leaders with masculine-looking faces are judged as more competent than are leaders with feminine-looking faces because _____________ plays a role in people's perception of effective leadership.


A) physical appearance
B) sex
C) height
D) ethnicity

E) A) and D)
F) All of the above

Correct Answer

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If someone says, "Let's take a vote"when a group decision is looming, he or she is probably recommending what decision-making strategy?


A) Stalemate
B) Expert opinion
C) Majority rule
D) Consensus

E) All of the above
F) A) and C)

Correct Answer

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C

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