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Another name for a large warehouse is a ________.


A) third-party logistics company
B) cross-dock
C) transportation management system
D) distribution center
E) stock-keeping unit

F) A) and B)
G) A) and D)

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A major manufacturer of bread sells its finished products to a grocery store chain. This grocery store then sells the bread to its customers. What type of channel is this, and what are the levels of distribution?

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This is a typical business-to-...

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A marketing channel can also be referred to as a channel of distribution.

A) True
B) False

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________ broadens the logistics concept to include all organizations, both inside and outside of a firm, that affect the distribution process.


A) Reverse logistics
B) Supply chain management
C) A vertical marketing system (VMS)
D) Just-in-time management
E) Physical distribution

F) D) and E)
G) B) and E)

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Multichannel conflict refers to conflicts between ________.


A) multiple channel types
B) channel members at different levels
C) independent channel members at the same level
D) consumer and business channels
E) outbound and inbound channels

F) A) and D)
G) A) and C)

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Describe the job of a logistics manager and identify the benefits for a company with well-managed logistics.

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A logistics manager is responsible for c...

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________ logistics concerns the methods consumers use to send products to a producer for return or repair.


A) Inbound
B) Reverse
C) Outbound
D) Vertical
E) Horizontal

F) A) and D)
G) A) and C)

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Which of the following is another name for the channel leader?


A) materials expert
B) logistics manager
C) consigner
D) channel captain
E) logistics leader

F) A) and B)
G) None of the above

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________ conflict occurs between different levels of the same channel, while ________ conflict occurs among firms at the same level of the channel.


A) Horizontal; vertical
B) Vertical; horizontal
C) Contractual; corporate
D) Corporate; franchise
E) Wholesaler; retailer

F) A) and B)
G) A) and E)

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When two Taco Bell restaurants have a disagreement over who should be able to sell in quantity at a discount to the local high school band, they are in a ________ conflict.


A) vertical
B) multichannel
C) no-win
D) horizontal
E) functional

F) B) and E)
G) C) and E)

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Nita can visit her local supermarket and buy a dozen roses, a gallon of milk, two birthday cards, a bag of cat litter, and a pan for roasting a turkey. This illustrates how channels of distribution benefit consumers by ________.


A) creating atmospherics
B) creating assortments
C) directing logistics
D) managing knowledge
E) managing relationships

F) None of the above
G) B) and D)

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Which of the following is in place when a manufacturer makes use of more than one type of channel?


A) multichannel distribution system
B) intermediation
C) third-party logistics
D) supply chain management
E) vertical marketing system

F) A) and C)
G) All of the above

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Unlike facilitators, agents do not take title to products.

A) True
B) False

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Sometimes a producer of luxury products chooses only one or a few dealers in a territory to distribute its products in order to maintain a sense of prestige for the products. Generally these dealers are given a right to ________ distribution.


A) exclusive
B) selective
C) intensive
D) administered
E) corporate

F) None of the above
G) C) and D)

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When marketers determine the distribution intensity for a product, they are determining the ________ of a channel level.


A) width
B) length
C) logistics
D) assortment
E) mode

F) D) and E)
G) C) and D)

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Jewels for the Rich and Famous sells very exclusive jewelry with a minimum price of $25,000 to customers around the world. Speed of delivery to distant markets is a must. Management should consider using ________ as its main carrier.


A) rail
B) air
C) trucks
D) pipelines
E) water

F) D) and E)
G) B) and C)

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Briefly describe three decisions a marketer must make when formulating a channel strategy.

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In formulating a channel strategy, the m...

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Steve's Physco Skates sells its products to Walmart, which then sells them to the consumer. This is an example of a(n) ________.


A) direct marketing channel
B) zero-level channel
C) indirect marketing channel
D) horizontal channel
E) vertical marketing system

F) A) and B)
G) A) and D)

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In a ________ channel organization, two or more companies at one level join together to form an alliance.


A) franchise
B) horizontal
C) VMS
D) multichannel
E) conventional

F) A) and B)
G) A) and C)

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In general, approximately 30% to 50% of the final selling price of a product can be attributed to distribution costs.

A) True
B) False

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