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The level of creativity demonstrated by Yosef's co-workers is rare. Therefore, according to the ________, these employees are valuable to the firm.


A) resource-based view of organizations
B) integrative theory of organizational behavior
C) normative selection model
D) economic theory of the firm
E) performance-based theory of organizations

F) C) and D)
G) A) and C)

Correct Answer

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Which of the following reflect(s) the degree to which employees feel that their company does business with fairness, honesty, and integrity?


A) trust, justice, and ethics
B) personality and ability
C) job satisfaction
D) team processes
E) motivation

F) A) and B)
G) B) and C)

Correct Answer

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Which of these individual mechanisms captures the energetic forces that drive employees' work efforts?


A) job performance
B) motivation
C) personality
D) ability
E) stress

F) B) and D)
G) B) and E)

Correct Answer

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Which of the following focuses on the product choices and industry characteristics that affect an organization's profitability?


A) process management
B) strategic management
C) operations management
D) organizational behavior
E) human resource management

F) C) and D)
G) All of the above

Correct Answer

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Which of the following scenarios would be the most invisible to competitors?


A) Mongo Films fires its CEO and hires a new one.
B) Sports Stuff, Ltd., lowers its prices on swimwear.
C) JTR, Ltd., opens a manufacturing plant in the Philippines.
D) Spotless, Inc., starts a new line of natural bathroom cleaners.
E) High Grade, Inc., hires a new middle-manager for its Boston office.

F) A) and E)
G) B) and C)

Correct Answer

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Firms that undergo an IPO typically have shorter histories and need an infusion of cash to grow or introduce some new technology.

A) True
B) False

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The Container Store, a retailer based out of Texas, wants to increase the motivation of its employees. Which of the following examples would most likely achieve this?


A) a performance-based incentive system for its employees in which workers' pay will be based on their productivity
B) a reduction of insurance benefits for employees who have been working at the company for less than five years
C) the implementation of a new computer system that will enable employees to do more work for the same pay
D) a more hands-on managerial style in which all employees would have to fill out time cards
E) the consolidation of two departments into one, thereby reducing overhead expenses

F) B) and C)
G) D) and E)

Correct Answer

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Which of the following examples shows an effective way of dealing with the international element of OB?


A) Nancy adjusted her approach with an employee from South Korea because he had different motivations than U.S. employees.
B) Hinata felt ashamed about discussing with her manager the difficulties of adjusting to American business practices.
C) Larry assumed the policies he used for his Chicago office would work equally as well in the new Tokyo branch.
D) Sean decided to ignore the international aspect of his work team because he did not want to play favorites.
E) Mario believes the principles of OB management are consistent in countries throughout the world.

F) C) and D)
G) A) and E)

Correct Answer

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Much of what we know about organizational behavior is considered universal and "culture free," showing that managing people faces the same challenges everywhere.

A) True
B) False

Correct Answer

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To counter the effects of a bad product, effective management of OB can help make the product get better, incrementally, over the long term.

A) True
B) False

Correct Answer

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Which of the following is an example of meta-analysis?


A) Yeeun used one study, which used a consistent measuring method, to determine the cause of employee stress.
B) Sosuke used one study, which combined different samples, to determine why customers buy a certain product.
C) Gail used two studies, each using the same samples and measures, to determine why sales of a product have declined.
D) Sergio combined several studies, each using the same measuring method, to determine why profitability has increased.
E) Fionn combined several studies, each using different kinds of samples and measures, to determine the cause of employee turnover.

F) A) and E)
G) A) and C)

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Theory is defined as a collection of assertions-both verbal and symbolic-that specify how and why variables are related, as well as the conditions in which they should (and should not) be related.

A) True
B) False

Correct Answer

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OB primarily uses models from ________ to understand motivation, learning, and decision making.


A) marketing
B) economics
C) psychology
D) sociology
E) anthropology

F) C) and D)
G) B) and E)

Correct Answer

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According to the Rule of One-Eighth,


A) at least 88 percent of organizations will do everything necessary to put people first and thereby build profits.
B) at best, 12 percent of organizations will actually do what is required to build profits by putting people first.
C) 75 percent of organizations won't believe the connection between how they manage their people and the profits they earn.
D) 38 percent of the organizations try to make a single change to solve their problems.
E) one in eight organizations miserably fails at making the people-to-profit connection.

F) None of the above
G) B) and D)

Correct Answer

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B

OB research suggests that there are several OB practices that each can increase profitability; that is, they serve as "magic bullets" for organizations.

A) True
B) False

Correct Answer

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The theories and concepts found in OB are drawn from two disciplines: human resources management and strategic management.

A) True
B) False

Correct Answer

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According to the resource-based view of organizations, people are inimitable because they


A) are necessary for building co-workers' morale.
B) are necessary for the production of goods and/or services.
C) do their work with more precision than a machine could achieve.
D) create lasting changes in the organization that can be replicated if necessary.
E) make many small decisions that cannot be replicated by other organizations.

F) B) and D)
G) A) and C)

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E

In the 1960s, a popular ad stated that "Blondes have more fun!" This is an example of


A) a positive correlation.
B) negative causation.
C) a proven fact.
D) verification.
E) data.

F) B) and C)
G) None of the above

Correct Answer

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Which of the following correlations indicates a perfect statistical relationship between two variables?


A) 1
B) -1
C) 0
D) 100
E) -100

F) C) and E)
G) All of the above

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A

You are a manager that uses the method of intuition to make decisions. Considering this, which of the following actions would you probably take?


A) Your hire more workers because it just makes sense.
B) You fire fifteen employees because your boss claims this action was necessary.
C) You recommend expanding your company into Canada because of survey reports.
D) You approve a budget for a new product lined based on extensive market research.
E) You lower your bid for a new project due of your history with a competitor who is also submitting a bid.

F) A) and B)
G) A) and C)

Correct Answer

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