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What represents a new approach to middleware by packaging together commonly used functionality,such as providing pre-built links to popular enterprise applications?


A) Enterprise application integration
B) Enterprise application intelligence
C) Enterprise data interchange
D) Enterprise demand plan

E) A) and D)
F) B) and C)

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To yield accurate results supply chain planning systems require information inputs that are correct and up to date regarding what?


A) Customers
B) Orders
C) Sales
D) All answers are correct

E) B) and D)
F) A) and B)

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Where would you find the manufacturer and distributor in a typical supply chain?


A) Upstream
B) Downstream
C) In the middle
D) Not in the supply chain

E) A) and D)
F) All of the above

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Integrations are achieved by using ___________.

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What are the business function modules an ERPsystemcan support?


A) Marketing
B) Manufacturing
C) Accounting
D) All of the answers are correct

E) A) and C)
F) A) and B)

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What increases real-time information sharing among supply chain partners focusing on reducing response time to unexpected events?


A) Supply chain event management
B) Selling chain management
C) Collaborative engineering
D) Collaborative demand planning

E) All of the above
F) C) and D)

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What is at the heart of an ERP system?


A) Identity and security applications
B) Module controllers
C) Unified applications
D) Central database

E) B) and C)
F) A) and D)

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While the selection process of ERP (or any software,for that matter) is challenging,one of the biggest challenges of an ERP system is cost.ERP systems contain multiple complex components that are not only expensive to purchase,but also expensive to implement.Costs can include the software itself,consulting charges,hardware expenses and training fees.However,an even bigger challenge for firms is implementing ERP systems.What are some of the aspects of that challenge?

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The biggest issue facing ERP implementat...

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With extended portal capabilities,who can an organisation involve in its workflow processes?


A) Competitors
B) Employees and contractors
C) Regulatory agencies
D) Suppliers and customers

E) B) and C)
F) A) and B)

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What does supply chain management involve?


A) The management of production material flows between and among stages in a supply chain to maximise total supply chain efficiency
B) The management of information flows between and among stages in a supply chain to maximise total supply chain costs
C) The management of information flows between and among activities in a supply chain to maximise total supply chain effectiveness and profitability
D) None of the answers is correct

E) B) and C)
F) A) and D)

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List the two different types of ERP components and identify which components are primarily focused on external operations.

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Core ERP components
The three most commo...

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Which of the following ensures supply chain cohesion by automating the different activities of the supply chain?


A) Bullwhip effect
B) Demand planning systems
C) Supply chain planning systems
D) Supply chain execution systems

E) B) and D)
F) B) and C)

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To achieve success such as reducing operating costs,improving asset productivity and compressing order cycle time,an organisation should follow the seven principles of SCM.These seven principles run counter to previous built-in functional thinking of how companies organise,operate and serve customers.Old concepts of supply chains are typified by discrete manufacturing,linear structure and a focus on buy-sell transactions ('I buy from my suppliers;I sell to my customers').Because the traditional supply chain is spread out linearly,some suppliers are removed from the end customer.Collaboration adds the value of visibility for these companies.What are the seven new principles of SCM that organisations should follow?

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1.Segment customers by service needs,reg...

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What represents a new approach to packaging together commonly used functionality,such as providing pre-built links to popular enterprise applications,which reduces the time necessary to develop solutions that integrate applications from multiple vendors?


A) Enterprise systems
B) Enterprise application integration
C) Middleware
D) Enterprise application integration middleware

E) A) and D)
F) None of the above

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In which of the five basic components of SCMdo you plan for the transportation of goods to customers?


A) Plan
B) Source
C) Deliver
D) Return

E) C) and D)
F) B) and D)

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At the core of an ERP system is a central database that gathers analytical data from operational systems across the company.

A) True
B) False

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Today,SCM systems focus on extending beyond an organisation's four walls to influence:


A) Suppliers
B) Distributors
C) Business systems
D) All of the answers are correct

E) A) and D)
F) B) and D)

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Why do companies use SCM metrics to measure the performance of supply chains?


A) To support logistics
B) To support day-to-day front-office operations
C) To support operations that deal directly with the customers
D) To quickly identify weak links

E) B) and C)
F) A) and B)

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Supply chain measurements can cover many areas including:


A) Inventory
B) Warehousing
C) Procurement
D) All of the above are supply chain measurements

E) A) and C)
F) B) and D)

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Which of the following is an organisational result from an effective and efficient supply chain management system?


A) Decrease the power of its buyers
B) Create entry barriers thereby reducing the threat of new entrants
C) Increase efficiencies while seeking a competitive advantage through cost leadership
D) All of the answers are correct

E) A) and C)
F) A) and B)

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