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Exam 7: Trust, Justice, and Ethics

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Question 31

Multiple Choice

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Danny recently started revising his résumé after his managers failed to give him a pay raise that he felt would rightly compensate him for his increasing workload. Danny, who had faced this kind of pay discrimination in the company earlier, finally decided to quit and has begun looking for another job. His resentment related to his pay reflects the lack of _____ in the company that he works for.

A) informational justice
B) distributive justice
C) retributive justice
D) procedural justice
E) interpersonal justice

F) C) and E)
G) A) and B)

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Question 32

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Which of the following dimensions of trustworthiness is defined as the belief that the authority wants to do good for the trustor, apart from any selfish or profit-centered motives?

A) Affect
B) Competence
C) Benevolence
D) Trust propensity
E) Ability

F) None of the above
G) B) and D)

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Question 33

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What are the rules under procedural justice? Explain how they serve to create equal employment opportunity.

Springfield Motors has an HR policy that does not allow its newly hired employees to work on committee projects or get involved in the union meetings. This is done to ensure that the new employees can concentrate on their work and do not get distracted with other issues. Which of the following allocation norms has Springfield Motors adopted?

_____ is defined as the degree to which an issue has ethical urgency.

Trust is defined as the willingness to be vulnerable to a trustee based on positive expectations about the trustee's actions and intentions.

Ron recently moved into a flat in the Oak Wood apartments. He often receives confidential letters and documents regarding work and his finances. As Ron is at work all day, he has asked his neighbor to collect his mail. When the pieces of mail are given to him, Ron believes that he is the first one to open them. Ron has a high degree of _____.

All people move through the preconventional and conventional stages and finally operate from the postconventional stage of moral development.

What is moral intensity? Briefly explain the factors that drive moral intensity.

Which of the following is Truewith regard to affect-based trust?

As trust increases between employees and their authorities, _____ relationships develop that are based on vaguely defined obligations that are open-ended and long term in their repayment schedule.

Under the need norm, members of a group are rewarded in identical measures regardless of their individual productivity levels.

Jocelyn met Bryan at her apartment pool and agreed to go dancing with him that evening. She has often gone out with people she just met. Her agreement to go out with him when she just met him demonstrates affect-based trust.

Interpersonal justice is fostered when authorities adhere to two particular rules: the justification rule and the truth rule.

Which of the following has been proven in research studying the impact of trust on performance and commitment?

Justice reflects the actual fairness of an authority's decision making.

_____ is a dimension of trustworthiness, defined as the skills, competencies, and areas of expertise that enable an authority to be successful in some specific context.

When employees perceive high levels of _____, they believe that decision outcomes are fair and that decision-making processes are designed and implemented in a fair manner.

When organizations protect new employees from committee assignments and other extra activities so that they can get their careers off to a productive start, they are using the _____ type of allocation norms.

Procedural justice is of enormous importance when outcomes are bad.