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Exam 4: Stress

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Question 1

Multiple Choice

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Rita is a new employee at ABC International.She has not been around long enough to receive instructions from her supervisors or observe and model the behaviors of more senior colleagues.When asked to come up with a project proposal for a government grant,Rita is more likely to experience:

A) work-family conflict.
B) daily hassles.
C) nonwork challenge stressors.
D) role ambiguity.
E) role conflict.

F) A) and B)
G) A) and C)

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Question 2

Multiple Choice

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Jason can be described as facing which of these?

A) Role overload
B) Role conflict
C) Role ambiguity
D) Negative life events
E) Daily hassles

F) B) and E)
G) None of the above

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Question 3

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Describe Type A Behavior Patterns.Do you feel you are a Type A individual? Explain.

Instrumental support refers to the assistance people receive that can be used to address the stressful demand directly.

In contrast to cognitive coping,behavioral coping refers to the thoughts that are involved in trying to deal with a stressful situation.

Resistance is the first stage of the general adaptation syndrome (GAS).

The federal government's NIOSH,summarized findings from several sources that indicated that up to _____ percent of U.S.workers feel their jobs are "very stressful" or "extremely stressful."

Which of the following is a work hindrance stressor?

Which of the following refers to conflicting expectations that other people may have of us?

Randy recently completed his finance degree and passed the CFA and CFP certification requirements.As he begins to explore job options in the investment banking field as a manager,based on the industry trends,Randy should expect _____ workweeks as a norm.

Jack recently received a job to do with a heavy workload and a short turnaround deadline.Sam,Jack's coworker,observed this stressful situation and took half the workload so the department could meet the deadline.The support received by Jack can be best described as which of these?

_____ refers to the lack of information regarding what needs to be done in a role,as well as unpredictability regarding the consequences of performance in that role.

Research reveals that strains have _____ effect on job performance.

Why do you think a firefighter is ranked as a more stressful job than a police officer? Explain.

When Randy encounters stressors,his secondary appraisal would center on the issue of:

Challenge stressors tend to have negative relationships with performance and commitment.

Work-family tension is a special form of:

The second stage of the GAS is:

When people first encounter demands,the process of primary appraisal is triggered.

Role ambiguity is often experienced among new employees who have not been around long enough to receive instructions from supervisors or observe and model the role behaviors of more senior colleagues.