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Exam 5: Stress

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Question 1

True/False

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Normative-behavioral techniques attempt to help people appraise and cope with stressors in a more rational manner.

A) True
B) False

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False

Question 2

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Whichof the following is NOT true about Type A behavior pattern?

A) It has a direct influence on the level of stressors that a person confronts.
B) It refers to people who tend to be hard-driving and have a strong desire to achieve.
C) It has been directly linked to the coronary heart disease.
D) It promotes physiological but not psychological and behavioral strains.
E) It refers to behavior patterns such as sense of time urgency.

F) A) and D)
G) A) and C)

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Question 3

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Hindrance stressors such as role ambiguity,conflict,and overload not only cause strain but also decrease commitment and job performance.

George is a stock broker in a leading brokerage firm.Recently he has been assigned several additional tasks.He begins to consume alcohol to cope with the increasing workload.George also becomes demanding and overly critical of his coworkers and his family.In this example,George is exhibiting _____.

Depression,anxiety,and anger reflect _____.

_____ refer(s) to the nature of the obligations that a person has toward others.

Family time demands include participation in formal education programs,music lessons,sports-related training,hobby-related self-education,participation in local government,or volunteer work.

When people first encounter stressors,the process of primary appraisal is triggered.

Role overload reflects the relatively minor day-to-day demands that get in the way of accomplishing the things that we really want to accomplish.

Work-family conflict is an example of work hindrance stressor.

Seeking support and venting anger are examples of which of the following coping strategies?

The first step in managing stress is to assess colleagues in the workplace.

Work complexity refers to the degree to which the requirements of the work,in terms of knowledge,skills,and abilities,tax or exceed the capabilities of the person who is responsible for performing the work.

Danny is an associate with the Valley Chartered Accounts,NY.Among various other work commitments,Danny has to file the tax returns of Emerald Builders,an important client.It is a job with heavy workload and a short turnaround deadline.Sam,Danny's colleague observed this stressful situation and volunteered to assist Danny in meeting the deadline.The support received by Danny can be best described as _____.

Although reducing stressors may reduce the overall level of stress that a person experiences,this approach is likely to be most beneficial when the focus of the effort is on challenge stressors rather than hindrance stressors.

Which of these refers to the help people receive that addresses the stressful demand directly?

People are likely to feel more control over a stressor when they appraise it as a hindrance rather than a challenge.

Tina is a highly ambitious graphic designer.She has a constant sense of urgency,and tends to be impatient with persons who do not live upto her sense of perfection.Her general activity level is very high,and she sets high standards for herself work-wise.She puts in much more effort into her work than other people do.What type of behavior pattern does she have? How would this influence her work? Are there any risks associated with her behavior pattern?

Looking for the positive in the negative; and avoiding,distancing,and ignoring are examples of:

Which of these is NOT a work hindrance stressor?