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Which model of withdrawal has received the most scientific support?


A) Individualistic model
B) Compensatory forms model
C) Independent forms model
D) Autonomous model
E) Progression model

F) All of the above
G) D) and E)

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Embeddedness summarizes a person's links to the organization and the community,his/her sense of fit with that organization and community,and what he/she would have to sacrifice for a job change.

A) True
B) False

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The talented employees who display high level of task performance but never seem to want to get involved in important decisions about the future of the company are most likely to be "_____."


A) citizens
B) dogs
C) apathetic
D) lone wolves
E) stars

F) A) and B)
G) A) and C)

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Continuance commitment tends to create more of a passive form of loyalty.

A) True
B) False

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Describe the four general ways of responding to negative events at work.

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The four general ways of responding to n...

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Which of the following is one of the three types of organizational commitment that focuses on personal and family issues more than the other two commitment types?


A) Evaluative commitment
B) Continuance commitment
C) Associative commitment
D) Affective commitment
E) Normative commitment

F) A) and E)
G) None of the above

Correct Answer

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Which of the following terms refers to the desire on the part of an employee to remain a member of the organization?


A) Organizational efficacy
B) Organizational control
C) Organizational efficiency
D) Organizational commitment
E) Organizational effectiveness

F) D) and E)
G) B) and D)

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A(n) _____ merely exerts the minimum level of effort needed to keep their jobs.


A) apathetic
B) citizen
C) dog
D) star
E) lone wolf

F) B) and C)
G) A) and E)

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Which of the following types of employees possesses high commitment and high performance and are held up as role models for other employees?


A) Dogs
B) Apathetics
C) Stars
D) Lone wolves
E) Citizens

F) A) and E)
G) A) and C)

Correct Answer

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The most serious form of physical withdrawal is absenteeism.

A) True
B) False

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Sean was recently added to the marketing team at Axon International.He will be starting at the company in two weeks.Sean has had the reputation of being an expert in ad campaigns and catching the nerve of the target audience.However,he also has the reputation of not getting along with anyone.He doesn't care much about where and for whom he works but is primarily motivated to achieve goals for himself and beat his own records.As soon as Amanda heard about Sean joining the team,she turned in her resignation.Ashton,another team member,called Sean and held a lunch meeting to express all the team members' concerns.He tried to reason with Sean to smooth things out before he formally joins the team.


A) star
B) lone wolf
C) citizen
D) apathetic
E) dog

F) C) and E)
G) A) and E)

Correct Answer

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Explain the different kinds of psychological withdrawals.

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Psychological withdrawal consists of act...

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Which of the following terms refers to a passive,destructive response in which interest and effort in the job declines?


A) Exit
B) Loyalty
C) Voice
D) Ignorance
E) Neglect

F) A) and B)
G) C) and D)

Correct Answer

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A passive,constructive response that maintains public support for the situation while the individual privately hopes for improvement is referred to as _____.


A) voice
B) exit
C) neglect
D) loyalty
E) ignorance

F) C) and D)
G) A) and C)

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Organizational commitment should increase the likelihood that an individual will respond to a negative work with _____ or _____.


A) loyalty; neglect
B) exit; loyalty
C) voice; exit
D) loyalty; voice
E) neglect; exit

F) None of the above
G) B) and D)

Correct Answer

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The _____ model of withdrawal argues that the various withdrawal behaviors negatively correlate with one another-that doing one means you're less likely to do another.The idea is that any form of withdrawal can compensate for,or neutralize,a sense of dissatisfaction,which makes the other forms unnecessary.


A) independent forms
B) compensatory forms
C) progression
D) normative
E) nominal

F) A) and D)
G) None of the above

Correct Answer

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A lack of employment alternatives is one of the factors that increase continuance commitment.

A) True
B) False

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Tardiness reflects the tendency to arrive at work late or leave work early.

A) True
B) False

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Transactional contracts are based on a narrow set of specific monetary obligations.

A) True
B) False

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Exit is defined as a passive,destructive response to a negative work event in which interest and effort on the job declines.

A) True
B) False

Correct Answer

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