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_____ is/are a potentially critical variable that can jeopardize the effectiveness of a firm's international communication.


A) Channel length
B) Market segmentation
C) Import effects
D) Noise levels
E) Channel quality

F) A) and B)
G) A) and C)

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Differences in government-mandated product standards can rule out mass production and marketing of a standardized product.

A) True
B) False

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While curling as a sport was largely unfamiliar to the U.S.population,the large audience for the most recent Winter Olympics changed that.Studies indicated that there was a large group of people of a certain age group who liked the sport,who were eager to watch it,and were disappointed that mainstream U.S.television networks did not carry the sport except during the Olympics.Taking advantage of this gap,The Argyle Media Group successfully launched "Curling TV" - a 24-hour network dedicated to the sport.Which of the following refers to The Argyle Media Group's success in identifying distinct groups of consumers whose needs,wants,and purchasing behavior differ from others in important ways?


A) market penetration
B) market development
C) market segmentation
D) product development
E) diversification

F) A) and C)
G) A) and D)

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Which of the following is true of Theodore Levitt's arguments concerning the globalization of world markets?


A) Modern transportation is facilitating a convergence of tastes and preferences among consumers in advanced countries of the world.
B) Academics feel that Levitt understates his case concerning global markets and the fall of multinational corporations.
C) Globalization,in the sense used by Levitt,is the rule in consumer goods markets and industrial markets.
D) Levitt's arguments hold true with respect to consumer goods markets but not for basic industrial products.
E) As observed by Levitt,multinational corporations do not tailor their products to suit different countries.

F) B) and D)
G) A) and C)

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What kind of demand is seen when a large change in price produces only a small change in demand?


A) flexible
B) consistent
C) inelastic
D) elastic
E) dynamic

F) C) and D)
G) All of the above

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Which of the following communication strategies relies primarily on personal selling rather than mass media advertising?


A) visual merchandising
B) pull strategy
C) push strategy
D) copy testing
E) standardized advertising

F) B) and D)
G) A) and B)

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_____ is one factor that determines the optimal distribution strategy.


A) Communication strategy
B) Country of origin effects
C) Channel quality
D) Noise levels
E) Source effects

F) B) and E)
G) All of the above

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One benefit of a longer distribution channel is that it cuts selling costs when the degree of fragmentation of the retail sector is less.

A) True
B) False

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When managers in an international business consider market segmentation in foreign countries,they need to be cognizant of the differences between countries in the structure of market segments.

A) True
B) False

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Briefly describe the influence of the location of research and development on new-product development.

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Ideas for new products are stimulated by...

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The country of Jeenah was closed to foreign influences for almost one hundred years.Due to a deteriorating economic situation,the country recently opened up its market to foreign companies.All of a sudden,consumers in Jeenah faced an abundance of brand choices in various product categories,many of which were new products that locals had not heard of or used before.According to research,when do consumers usually use the country of origin as a cue when evaluating a product?


A) when a firm tries to deemphasize its foreign origins
B) when consumers lack detailed knowledge of a product
C) when an advertising campaign stresses the positive performance attributes of a product
D) when a limited number of messages compete with each other for consumers' attention
E) when a firm resorts to personal selling instead of mass media advertising

F) All of the above
G) B) and E)

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A push strategy is emphasized when


A) distribution channels are short.
B) sufficient print and electronic media are available to carry the marketing message.
C) consumers have a low level of literacy.
D) the products being sold are consumer goods.
E) professional services are being offered.

F) B) and D)
G) A) and C)

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Which of the following is a factor that contributes to greater retail concentration in developed countries?


A) number of households owning televisions
B) number of families with two or more children
C) increase in the value of the currency of the country
D) number of households with refrigerators and freezers
E) decrease in per capita income

F) None of the above
G) B) and D)

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In terms of channel length,the more fragmented the retail system,the less expensive it is for a firm to make contact with each individual retailer.

A) True
B) False

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Which of the following is a definition of market segmentation?


A) It refers to identifying distinct groups of customers whose needs,wants,and purchasing behavior differ from others.
B) It refers to developing existing market segments and increasing market share within those segments.
C) It refers to identifying the need for new products in existing markets and developing products for those markets.
D) It refers to identifying new markets that can buy existing products.
E) It refers to identifying the needs of a new market and developing new products for that market.

F) C) and D)
G) B) and E)

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Which of the following is true of price discrimination as a part of international pricing strategy?


A) The more competitors there are,the lesser consumers' bargaining power will be.
B) The more competitors there are,the less likely consumers will be to buy from the firm that charges the lowest price.
C) A firm may charge a higher price for its product in a country where competition is limited than in one where competition is intense.
D) Many competitors cause low elasticity of demand.
E) If a firm raises its prices above those of its competitors,consumers will refuse to switch to the competitors' products.

F) A) and B)
G) A) and C)

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The _____ has resulted in a dramatic shortening of product life cycles.


A) acceleration of the pace of technological change
B) lack of domestic competition
C) affluence of customers
D) increase in the number of educated consumers
E) removal of trade barriers

F) B) and D)
G) B) and E)

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Which of the following is true according to Theodore Levitt's article in the Harvard Business Review about the globalization of world markets?


A) Accustomed differences in national or regional preferences are significant in world markets.
B) The global corporation operates consistently at high relative cost.
C) Technology has led to the emergence of global markets for standardized consumer products.
D) The global corporation sells different things in different ways.
E) Ancient differences in national tastes or modes of doing business are reinforced.

F) D) and E)
G) B) and D)

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Describe how cultural differences affect product attributes.

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Countries differ along a whole range of ...

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Markets can be segmented by geography,demography,sociocultural factors,and psychological factors.

A) True
B) False

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