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Exam 12: Teams: Processes and Communication

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Question 51

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Expressions that create a sense of urgency and optimism are examples of communications that reflect which of the following processes?

A) Task coordinator activities
B) Scout activities
C) Boundary spanning
D) Motivating and confidence building
E) Systems monitoring

F) B) and D)
G) B) and E)

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Question 52

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Which of the following are teamwork processes?

A) Nominal technique, social loafing, and staff validity
B) Decision informity, staff validity, and hierarchical sensitivity
C) Transactive memory, transformative memory, and social loafing
D) Ambassador, task coordinator, and scout
E) Transition, action, and interpersonal

F) A) and B)
G) All of the above

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Question 53

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When teams engage in decision making, their activities are focused on generating novel and useful ideas and solutions.

In communication, the _____ network is the most effective for teams handling complex tasks.

Define teamwork process.Describe the three teamwork processes using examples.

Daniel's team is working on a project to create an effective marketing campaign for a company that specializes in food processors.Daniel gathers all the necessary information to help his team understand the product and the desires and needs of the client.He then clearly explains the responsibilities of each member of the team.He is ensuring that his team has high:

Which of the following levels of cross-training involves team members observing how other members perform their roles?

The team's strong belief that they can be effective across a variety of situations reflects which of the following?

Scenario: Model Industries, Inc.Burt, Ryan, and Heather are members of the marketing team at Model Industries, Inc.(MII) , responsible for generating ideas for new marketing strategies.Burt has done a phenomenal job in gathering information necessary to help the team understand the desires and needs of the client.All things being equal, Heather has the best record of making good recommendations to Jeremy, vice president of marketing.Ryan can make some good recommendations, but sometimes his recommendations are completely off base.Usually, Jeremy pays careful attention to what Heather has to say, but generally does not pay much attention to what Ryan proposes.In addition to Jeremy, Heather has been meeting with the vice president of operations and other members of the executive team to gain support for their request to increase the marketing budget.The decision-making records of Heather and Ryan reflect which factor in effective decision making at MII?

When members of a team develop strong emotional bonds to other members of the team and to the team itself, it refers to _____, which tends to foster high levels of motivation and commitment to the team.

With the help of a diagram explain the communication process.

How are taskwork processes different from teamwork processes?

Social loafing can hinder a team's effectiveness.

Describe the effects of teamwork processes on team performance and commitment.

Motivating and confidence building, conflict management, and affect management are types of:

_____ is normally conducted by a consultant and intended to facilitate the development of team processes related to goal setting, interpersonal relations, problem solving, and role clarification.

Scenario: Surveillance and Rescue Team A special surveillance and rescue team is being deployed to counter the menace of pirates in the Indian Ocean.Nick, Sid, Leah, and Kevin are the core members of the team.Nick was elected as the leader of the team.Sid is responsible for monitoring the team's progress toward its goals.Kevin took on the role of a motivator and the confidence builder for the team.This team has worked together before and has developed a high level of common understanding regarding the team and its mission.Members also strongly believe that the team can be effective across a variety of situations and tasks.As a standard practice, before deployment, the team members observe how other members perform their roles by shadowing and going through simulations.Beyond his task responsibilities, Kevin's role also consists of behaviors that contribute to:

When members of a team exert less effort when working on team tasks than they would if they worked alone on those same tasks, the phenomenon is called:

Brainstorming results in production blocking because:

_____ memory refers to how specialized knowledge is distributed among members in a manner that results in an effective system of memory for the team.