Question 1

Compared to traditional departments, teams tend to be less flexible and less responsive to changing events.

Accepted Answer

A) True 
 B)False

Question 2

Virtual teams tend to be less task-oriented than face-to-face teams.

Accepted Answer

A) True 
 B)False

Question 3

Which of the following is true of teams?

Accepted Answer

A)   A team consists of two or more people who work independently, with distinct goals and strategies.
B)   A team works over some time period to accomplish common goals related to some task-oriented purpose.
C)   Groups are formed with a specific purpose in mind, while teams do not have a specific goal.
D)   The members of a team operate relatively independently of each other, and other members are not essential to their accomplishment of goals.
E)   Interactions among members within teams are more personal and informal than interactions between people in groups.F) C) and D)
G) A) and B)

Question 4

During an interview with one team member, you learn that several members of the team have had conflicts regarding the content of a task to which the team was recently assigned. Are these conflicts likely to be reducing the group's productivity?

Accepted Answer

A)   Yes, because interpersonal conflicts always hurt a team's performance.
B)   No, because conflicts based on personal animosity rarely affect team operations.
C)   Yes, because task-related conflicts lead to poor team decisions.
D)   No, because task-related conflicts usually benefit the performance of a team.
E)   Yes, because disagreements about tasks usually lessen groupthink.F) B) and C)
G) B) and D)

Question 5

Describe and discuss self-managed work teams.

Accepted Answer

Self-managed work teams are groups of em...

Question 6

Which of following statements is true regarding a reward system that attempts to create good team players?

Accepted Answer

A)   The reward system should encourage competitive efforts.
B)   Rewards given to individuals should be based on peer evaluation.
C)   The reward system should ignore individual contributions.
D)   Performance-based rewards could include a bonus based on achievement of team goals.
E)   The reward system should discourage cooperative efforts.F) C) and E)
G) All of the above D

Question 7

In the case of a work team, individual efforts result in a level of performance greater than the sum of those individual inputs.

Accepted Answer

A) True 
 B)False  True

Question 8

In the case of a team, when each member's contribution is not clearly visible, ________.

Accepted Answer

A)   team efficacy tends to increase
B)   team cohesiveness tends to decrease
C)   motivation of the team members tends to increase
D)   team members tend to decrease their efforts
E)   mutual accountability of the team members tends to decreaseF) B) and E)
G) B) and D) D

Question 9

Evidence shows that teams that switch from a competitive to a cooperative system do not immediately ________.

Accepted Answer

A)   make poor decisions
B)   make rushed decisions
C)   share information
D)   have conflicts
E)   distrust each otherF) B) and C)
G) A) and E)

Question 10

What are some special challenges that virtual teams face? For virtual teams to be effective, what should management ensure?

Accepted Answer

Virtual teams may suffer from less socia...

Question 11

Teamwork takes more time and often more resources than individual work.

Accepted Answer

A) True 
 B)False

Question 12

Diversity is an asset for teams where tasks ________.

Accepted Answer

A)   require a variety of viewpoints
B)   are simple
C)   involve emotional labor
D)   are highly technical
E)   required for completing the work are highly interdependentF) B) and E)
G) C) and E)

Question 13

Teams should be used when tasks are interdependent.

Accepted Answer

A) True 
 B)False

Question 14

Which of the following helps explain the current popularity of teams? Teams ________.

Accepted Answer

A)   are easier to manage
B)   better utilize employee talents
C)   are less expensive
D)   promote socialization and cohesion
E)   increase the speed of decision makingF) A) and B)
G) A) and C)

Question 15

When teams are under acute stress, they are particularly likely to have ________.

Accepted Answer

A)   inaccurate mental models
B)   high team efficacy
C)   goal congruence
D)   a self-serving bias
E)   high reflexivityF) A) and E)
G) A) and D)

Question 16

Teams differ from groups because ________.

Accepted Answer

A)   teams have no limits on the number of members, while groups have a restricted membership
B)   members of teams work independently of each other, while those in groups show greater dependence on each other
C)   members of teams work toward individual goals that may or may not be related, while groups have a common goal
D)   members of teams have a specific task-related purpose, while groups do not
E)   teams have a no fixed duration, while groups have a fixed durationF) D) and E)
G) None of the above

Question 17

Your company has recently landed a contract to design and manufacture a new state-of-the-art electronic device for the military. This will be a very complex project, requiring many different types of skills. Which of the following types of teams is most suited for the project?

Accepted Answer

A)   problem-solving
B)   self-managed
C)   cross-functional
D)   virtual
E)   task-resolutionF) C) and E)
G) A) and D)

Question 18

According to the team effectiveness model, which of the following is a process variable that influences effectiveness of a team?

Accepted Answer

A)   leadership and structure
B)   team efficacy
C)   member flexibility
D)   performance evaluation and reward systems
E)   abilities of membersF) None of the above
G) B) and D)

Question 19

Diversity of members includes all of the following except ________.

Accepted Answer

A)   age
B)   sex
C)   marital status
D)   race
E)   educational levelF) B) and D)
G) C) and E)

Question 20

You are a member of a team of eight individuals from the same department who meet for a few hours each week to discuss ways of improving quality, efficiency, and the work environment. You are most likely a member of a self-managed work team.

Accepted Answer

A) True 
 B)False

Exam 10: Understanding Work Teams

Compared to traditional departments, teams tend to be less flexible and less responsive to changing events.

Correct AnswerverifiedShow Answer

Virtual teams tend to be less task-oriented than face-to-face teams.

Correct AnswerverifiedShow Answer

Which of the following is true of teams?

Correct AnswerverifiedShow Answer

During an interview with one team member, you learn that several members of the team have had conflicts regarding the content of a task to which the team was recently assigned. Are these conflicts likely to be reducing the group's productivity?

Correct AnswerverifiedShow Answer

Describe and discuss self-managed work teams.

Correct AnswerverifiedSelf-managed work teams are groups of em...View AnswerShow Answer

Which of following statements is true regarding a reward system that attempts to create good team players?

Correct AnswerverifiedD

In the case of a work team, individual efforts result in a level of performance greater than the sum of those individual inputs.

Correct AnswerverifiedTrue

In the case of a team, when each member's contribution is not clearly visible, ________.

Correct AnswerverifiedD

Evidence shows that teams that switch from a competitive to a cooperative system do not immediately ________.

Correct AnswerverifiedShow Answer

What are some special challenges that virtual teams face? For virtual teams to be effective, what should management ensure?

Correct AnswerverifiedVirtual teams may suffer from less socia...View AnswerShow Answer

Teamwork takes more time and often more resources than individual work.

Correct AnswerverifiedShow Answer

Diversity is an asset for teams where tasks ________.

Correct AnswerverifiedShow Answer

Teams should be used when tasks are interdependent.

Correct AnswerverifiedShow Answer

Which of the following helps explain the current popularity of teams? Teams ________.

Correct AnswerverifiedShow Answer

When teams are under acute stress, they are particularly likely to have ________.

Correct AnswerverifiedShow Answer

Teams differ from groups because ________.

Correct AnswerverifiedShow Answer

Your company has recently landed a contract to design and manufacture a new state-of-the-art electronic device for the military. This will be a very complex project, requiring many different types of skills. Which of the following types of teams is most suited for the project?

Correct AnswerverifiedShow Answer

According to the team effectiveness model, which of the following is a process variable that influences effectiveness of a team?

Correct AnswerverifiedShow Answer

Diversity of members includes all of the following except ________.

Correct AnswerverifiedShow Answer

You are a member of a team of eight individuals from the same department who meet for a few hours each week to discuss ways of improving quality, efficiency, and the work environment. You are most likely a member of a self-managed work team.

Correct AnswerverifiedShow Answer

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Self-managed work teams are groups of em...
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D

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True

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D

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Virtual teams may suffer from less socia...
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