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Which of the following best illustrates a superordinate goal?


A) A college student who has been failing English gets an "A" on a paper.
B) A woman beats her husband at tennis.
C) Apartment dwellers install a television antenna they can all use.
D) An obese person loses 20 pounds in two weeks.

E) A) and C)
F) B) and D)

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_______ occurs when a neutral third party attempts to facilitate communication and offer suggestions for how to resolve a conflict.


A) Bargaining
B) Amelioration
C) Mediation
D) Arbitration

E) A) and D)
F) None of the above

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C

Motto and Yoko are roommates and are experiencing a conflict about what type of cable television service is within their budget.They negotiate by having Yoko,who wanted a more expensive service,pay the remainder of the bill after both of them have paid for half of the cost of the less expensive service.What form of communication did Motto and Yoko use to resolve their conflict?


A) bargaining
B) amelioration
C) mediation
D) arbitration

E) B) and D)
F) A) and D)

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A

advises negotiators to exhibit?


A) fairness
B) firmness
C) friendliness
D) sympathy

E) None of the above
F) All of the above

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D

In order for contact between opposing racial groups to reduce conflict,the contact must


A) occur in a zero-sum context.
B) be structured to confer equal status on both races.
C) temporarily award superior status to the minority group.
D) be mediated by a third party.

E) B) and D)
F) A) and B)

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Aronson's jigsaw technique involved having elementary school children


A) study in small,racially mixed teams and then compete with other teams in a class tournament.
B) form academically and racially diverse groups with each member of the group becoming an expert in one area.
C) role-play being members of another race for two-week periods.
D) take turns telling each other about their family backgrounds in small-group discussions.

E) C) and D)
F) A) and D)

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Explain how couples can fight constructively.

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When will desegregation be most likely to lead to improved race relations and when will it not?

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Desegregation will most likely lead to i...

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Which of the following is false?


A) The more contact straight people have with gays and lesbians,the more accepting they become.
B) The more friendly contact Blacks and Whites have with one another,the worse their attitudes toward outgroups such as Hispanics.
C) The more contact Dutch adolescents have with Muslims,the more accepting of Muslims they are.
D) Vicarious indirect contact can lead to reduced prejudice.

E) A) and B)
F) C) and D)

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After their town was ravaged by a disastrous tornado,two rival community groups set aside their differences and worked together on repairing the damage.This cooperation best illustrates the importance of


A) mediation.
B) the GRIT strategy.
C) superordinate goals.
D) the jigsaw technique.

E) None of the above
F) A) and D)

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For Blacks,the most noticeable consequence of desegregated schooling is


A) very short-term improvements of interracial relations.
B) a reduced likelihood of attending primarily White colleges.
C) the increased likelihood of living and working in integrated settings.
D) a more favorable self-image.

E) A) and B)
F) A) and C)

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Describe a program that you might design to reduce prejudice between the Soris and the Talins,two fictitious and competitive groups.

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One program that could be designed to re...

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According to the text,the goal of a third-party mediator is to "enable conflicting parties to make concessions and still save face." What are the strategies that a mediator can use to achieve this goal?

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Through the use of _______,Muzafer Sherif made enemies into friends.


A) contact
B) superordinate goals
C) bargaining
D) conciliation

E) A) and D)
F) B) and D)

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_______ occurs when conflicted parties seek an agreement through direct negotiation.


A) Bargaining
B) Amelioration
C) Mediation
D) Arbitration

E) A) and B)
F) None of the above

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Mediators seek to establish _______ agreements that reconcile both parties' interests to their mutual benefit.


A) arbitrated
B) integrative
C) mirror-image
D) zero-sum

E) A) and D)
F) A) and C)

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A goal that overrides people's differences from one another is called a(n)


A) superior goal.
B) superordinate goal.
C) ingroup goal.
D) independent goal.

E) All of the above
F) A) and B)

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David and Julie fought over what to name their new puppy,until finally they went to their children for a decision.David and Julie relied on _______ to resolve their conflict.


A) mediation
B) bargaining
C) conciliation
D) arbitration

E) C) and D)
F) None of the above

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Define and provide an example of each of the C's of peacemaking.

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Vivian and Pearl,who have been a couple for many years,are having a conflict they have been unable to resolve,so they make an appointment with a counselor.The counselor helps facilitate communication between Vivian and Pearl,and offers suggestions for dealing with future conflicts.What form of communication have they used to resolve their conflict?


A) bargaining
B) amelioration
C) mediation
D) arbitration

E) A) and D)
F) B) and D)

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